Roofing Companies Louisville | Episode 72 Roofing Companies Louisville

Episode 70 to pour out hope. Remember being roofing companies today here down on permit roofing, Roofing Companies Louisville. Um, I’m just going to talk about some of the stuff that we actually do here in the office. Usually here at Helen Houma permit, roofing, roofing companies will, when we are setting up an appointment with the customer, whether it be for roofing, siding, Trim gutters, if there’s a chance of rain in the forecast, usually that customer will bring it to our attention, which actually we do always know about the weather here at Allen on premier roofing, roofing companies. All will because we always have the weather channel on in our office here at Allen home permit review, Roofing Companies Louisville. So we are always watching the radar, um, which I do let customers know when I am scheduling appointments with them. That way they know that we do know what’s going on, that we are keeping an eye on the weather and that if there is a change then yes, we went on be there.

Um, so once the customer knows that they are pretty okay with us coming out to do the work, um, sometimes we do have some customers that would prefer us to wait just because I’m, the weather’s making them a little nervous, which is totally understandable and that, and that is totally fine with us. We want to make it where the customer is happy with the work that we do as well as if we, they need us to work with their schedule. Um, we do try to do that as well as much as possible here at Allen home permit, roofing, roofing companies, local. Another thing we do here at Allen home permit roofing, Roofing Companies Louisville is that when we are ordering out, I’m working job, we will call the customer the day before and make sure they are okay with us coming to refer house. And if they are we send in the material is to our supplier and that way they can put us on the schedule to have materials delivered the next morning.

Um, and I, we always let the customer know, you know, our guys will get there. Um, usually as soon as the sun’s up hours, those are there to tear off the roof. Um, a lot of times the material gets there. I’m just a little after so there was no town lost. When we’re get there, I’ll turn off and then the materials are hitting a to that property on like if we have to special order siding or we do always have to special order around windows depending on their sizes. Um, those can usually take a couple of weeks. So throughout those weeks we do let the customer know if we’ve heard from the cause are our supplier or not. Um, usually, um, within the second week if we’re still waiting, I am calling our supplier just to see if they’ve heard anything about it or not. And then I will let the customer know about what the supplier had told me.

Once we do get the, the Saudi nor the windows, we do let the customer know that they are in and try to schedule a time, uh, when we can come out to install a, sometimes here, uh, we may be out a couple of weeks for windows and siding just because of some of the other jobs that we have, um, in front of them in the customer understands that. Um, and they just usually say, you know, just let, let us know, keep us updated. And that is exactly what we do here at Allen, whole premier roofing, roofing companies. Another thing we do here, and I don’t home permit roofing, roofing companies as we list every job on a board. Um, that way the salesman can see what jobs they have on the board and what’s been done, what needs to be done. And that way if there is anything that they need to do, they can take care of it as well. So just this actually helps them see what’s going on in the office because they’re not always in the office. They are out in the field more times than not. Uh, so since I’m in the office more than now, that way I can just keep them updated and informed on the jobs that they have out in the jobs that they have that we had already completed here at Allen Home Premiere roofing, roofing company school.

Also what we do here at Allen, home permit, roofing, roofing companies, local, um, is if, because we’re is scheduled for gutters are good or curling or actually schedules those appointments, customer ready to go. Um, sometimes he would call me that morning and see if I can get ahold of that customer and to see if it’s okay with them if we come out and do those their gutters that day more times than not, um, like him is found with it. Um, this year’s what happens if he is on big jobs where it doesn’t take him as long as expected. So he likes to try to fit something in for the day. So he will usually give me a call and then I will call the customer and check with them. Like I said, more times than not the customer is completely found. What that, um, sometimes the customer would prefer that he come and another day when they’re going to be home just because some people like to be home when we are doing these pairs replacements.

Um, so which is totally fine. I do let the customer know that they don’t have to be home, but sometimes the customer feels better when they are there just because somebody is working on their house, which is totally understandable. And we understand that here at Allendale permit roofing, Roofing Companies Louisville, we are here and I want them permit morphing to make the customer happy, make sure they’re satisfied with the work that we do. So, um, if they want to be home during this whole process, that is totally fine with us. Um, like, like I’ve mentioned, we do try to work around their schedule if that is the case, um, usually it’s not that hard, but sometimes we do get some road bumps. Um, and the customer does understand that. So, um, usually we do this work, something out where, um, usually some, well the customer can get somebody else at their house to sit while we do the work or, or they just go ahead and just give us the okay. Um, what’s has happened before as well. So if you are leading an estimate on a roof replacement or roof repair gutters, windows, siding, some trim work, just give us a call here over at Allen Hall, permit roofing, roofing companies global at, uh, five oh two four four seven five six, seven two or you can visit our website@allenhr.com. Thanks.